From warehouse systems and automation to planning, integration and business change: selected examples of connecting people, process and technology.
Selected experience
Understanding the operation. Helping deliver the change.
Our experience spans SCP engagements and earlier consulting roles across a range of supply chain environments. These examples outline the challenges addressed and the contribution made.
The work ranges from shaping business requirements and selecting systems to improving processes, coordinating integrations and supporting implementation. Across retail, manufacturing, pharmaceuticals and logistics, the focus is on understanding how the operation works and helping teams put change into practice.
Furniture retail
Connecting retail, distribution and customer care
Supporting a Microsoft Dynamics 365 Business Central transformation across retail, distribution and customer care operations.
Our contribution
The work covers requirements, use cases and acceptance criteria across order-to-cash, inventory-to-deliver, source-to-pay and case-to-resolution. Day in the Life workshops and process mapping help define future ways of working, manage change requests and support solution design and test planning.
Cruise retail
Connecting suppliers and international logistics
Improving the flow of information between Business Central, suppliers and third-party warehouses in the US and Australia.
Our contribution
The work included the EDI integration project connecting Business Central with suppliers and third-party warehouses in the US and Australia. The contribution covered requirements, process mapping, solution design, testing, training materials and post-implementation support. An OCR solution also digitised manual documentation and created receipts in Business Central.
Specialist manufacturing
Supporting a global manufacturing systems transition
Supporting the replacement of a legacy AS400 manufacturing refining system with Microsoft Dynamics 365 Business Central across operations in the UK, US, India, China and Japan.
Our contribution
The work focused on requirements and use cases, cross-functional workshops and current- and future-state process mapping. Functional specifications, solution design and test planning supported the transition from the legacy system.
Footwear
A new platform for warehouse operations
Selecting and introducing a warehouse management system for a UK distribution centre serving ecommerce, retail and wholesale.
Our contribution
The work covered solution design, testing, training and post-implementation support, alongside carrier labelling and a new integration platform.
International postal services
Turning tracking data into service insight
Using international mail tracking data to support customer reporting and operational applications.
Our contribution
Data analysis, requirements, solution design, testing, migration and deployment supported reporting and tracking tools built around a substantial operational dataset.
Fashion
Supporting a business separation and new distribution model
Establishing new ways of working as a fashion business separated from a wider group and introduced an ERP platform connected to international third-party warehouses.
Our contribution
The contribution focused on future-state processes, test planning and execution, training materials and early-life support.
Postal services
Evaluating options for warehouse control
Reviewing the feasibility of replacing a bespoke warehouse control system at an international postal distribution centre.
Our contribution
The study assessed operational requirements, automation constraints and available software options, presenting recommendations to support the client’s investment decision.
Retail
Shaping dynamic fulfilment and delivery
Assessing the capabilities needed to coordinate orders, inventory and delivery across an end-to-end supply chain.
Our contribution
Business requirements, capability and maturity assessments supported the business case. The proposed approach considered transport movements, final-mile needs and the timing of warehouse order release.
Automated distribution
Designing connected systems for a major distribution centre
Defining the systems requirements for a large automated retail distribution centre.
Our contribution
Conceptual modelling, requirements gathering and solution design covered high- and low-bay storage, bonded goods, yard movements and booking processes.
Grocery retail
Connecting warehouse systems across a distribution network
Replacing legacy warehouse systems across food, produce, frozen and non-food operations.
Our contribution
The engagement combined WMS configuration and rollout with integration between warehouse operations and the host retail systems.
Pharmaceuticals
Delivering forecasting and replenishment change
Introducing a global forecasting and replenishment planning solution, with the aim of reducing stock and improving responsiveness.
Our contribution
The work spanned project management, local requirements, interfaces, process redesign, training, cutover and post-implementation support.
Organisations we’ve worked with
Glaxo Wellcome is shown as a historical organisation alongside GlaxoSmithKline. Logos reflect current or historical organisation identities.
What does your next change need?
Talk with us about your operation, the decisions ahead and the expertise needed to move forward.
