Follow the order

Select a stage to explore the decision behind the movement.

Swipe the diagram sideways to see the full journey.

An order moving from supplier to customerSupplier, production, distribution, transport and customer, with returns from customer to distribution and onward to the supplier where agreed. Use the seven stage buttons below to explore. SupplierConfirm the supply ProductionMake it ready DistributionAllocate and dispatch TransportProtect the delivery CustomerComplete the promise Customer return to DistributionReturn from Distribution to SupplierJobbersDisposal

Drag the blue parcel along a route, or select a stage below.

Supplier

Start with a reliable commitment.

An order begins with an agreement on what will be supplied, in what quantity and by when.

The decision

Can the supplier meet the required date, or does the plan need to change?

The information that matters

Confirmed quantity, availability, agreed dates and a named owner for any exception.